Welcome to Web Best Solution (“we,” “our,” “us”). By purchasing, downloading, or using any of our digital products (including themes, plugins, or other digital assets), you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.
General Policy
1.1 Nature of Products
Web Best Solution provides digital goods such as website themes, plugins, and templates. All products are delivered electronically—no physical items are shipped.
1.2 Licensing
Each product is licensed for use according to the specific terms mentioned on its product page.
You may not:
1. Redistribute, resell, or share the product files to third parties.
2. You may not claim ownership or exclusive rights to any of our digital products. Each product is licensed for use and may be purchased and used by multiple customers.
1.3 Account & Access
You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.
Web Best Solution reserves the right to suspend or terminate accounts found violating our policies.
1.4 Product Updates & Support
1. Free updates may be offered for a limited period after purchase (as mentioned on the product page).
2. Support covers only technical issues related to our product’s functionality.
3. Customization requests or conflicts caused by third-party tools or hosting environments are not included under standard support.
1.5 Intellectual Property
All products, including code, design, and documentation, remain the intellectual property of Web Best Solution. Unauthorized distribution or reproduction is strictly prohibited.
Refund Policy
At Web Best Solution, we want our customers to be completely satisfied with their purchase.
That’s why we offer a 100% refund guarantee, subject to the following terms.
2.1 Refund Eligibility
Refund requests are considered valid if:
1. You clearly explain why the product did not meet your expectations or requirements.
2. You provide enough details for our team to verify the issue (such as screenshots, descriptions, or environment details).
3. The refund request is made within 7 days of purchase.
After receiving your explanation, our support team will review the case and determine if a full refund is applicable.
If approved, you’ll receive a 100% refund of your purchase amount.
2.2 Non-Refundable Cases
Refunds will not be issued in the following situations:
1. Failure to provide a valid reason or supporting information for dissatisfaction.
2. The issue arises due to third-party plugins, themes, or hosting incompatibility.
3. You no longer need or want the product after downloading.
4. Refund requests made after the 7-day window.
2.3 How to Request a Refund
To initiate a refund, please contact us at info@webbestsolution.com with:
1. Your order ID or transaction reference number,
2. The name of the product purchased, and
3. A detailed explanation of why the product did not meet your expectations.
Our team will review your request within 3–5 business days and update you on the refund decision.
Approved refunds will be processed back to your original payment method within 7–10 business days.
Policy Modifications
Web Best Solution reserves the right to update or modify these policies at any time without prior notice. The most recent version will always be available on this page, and continued use of our services indicates acceptance of the updated terms.
Contact Information
If you have questions about our policies or need assistance, please contact us:
📧 Email: info@webbestsolution.com
